Challenges of Artificial Intelligence
Artificial Intelligence is the ability of a machine or a computer program to replicate the human brain by learning, thinking, and reasoning. Any activity that entails a machine or program doing what a human would do normally do is AI, for example, Roomba vacuums or mobile Check Deposits.
Based on data and instructions, Artificial Intelligence draws conclusions and performs functions. AI continues to learn human logic and reasoning with time. The ultimate goal of any AI is to get efficient on-the-go and form perception.
There is no debating the number of ways in which AI has had a positive impact on our lives, from simplifying our day to day tasks to enhancing our healthcare experiences. However, with all the customer benefits and the business value it has brought, its limitations cannot be outweighed.
To create a machine that mimics human reasoning and logic needs abundant time and resources. Thus the cost of AI creation and implementation is agonizing. There is significant expenditure involved when it comes to purchasing, maintenance, and repair of Artificial Intelligence hardware and software. Moreover, AI needs to be updated every day to adapt to a perpetually shifting business environment. A thorough ROI plan needs to be in place before executing any AI system.
2. Lack of Creativity
Another limitation with machines is that they can only function as per their program. Even though AI learns as it goes, it still cannot offer out of the box solutions. A machine’s response is limited to the pre-fed data and in the case of AI, past experiences.
3. Job prospects
Once a task is assigned to AI, it requires minimum human interference. It also delivers error-free work. Companies choose AI for the repetitive task which gets done faster over employing people. This has resulted in several lost job opportunities that were once present. Organizations have stopped hiring people for basic data entry work or talking to customers on the website; chat supports are only handled by bots. There is no doubt the bots work round the clock and do an efficient job.
4. Lack of Emotions
Lack of emotions works as an advantage as well as a disadvantage for AI. While initial customer support is what the bots are good at, there is no way that the whole customer experience can be left on its shoulder. AI is great at initial support however for any on-going issue or exceptional situation, human intervention is a necessity. A bot can never understand any human emotions or develop a bond with a human.
5. Lack of Ethics
It is absolutely impossible to program AI for all the human characteristics — one of them is ethics. Morality cannot be designed or conveyed through technology. Artificial Intelligence can work efficiently and can successfully complete mundane tasks however it cannot replicate all human traits. That is exclusive to us!
Humans also tend to get lazy as more and more AI-enabled applications do their work. Let us not forget how easy it is for machines to destruct if they are programmed for it. Wrong technology in the wrong hands can really have hazardous results for humanity.
With all this thought when it comes to Artificial Intelligence, there is still a lot to be learned about the potential risk we face. There needs to be a balance between risk and innovation. Unimaginable scenarios need to be thought of and the right protocols need to be set to manage such situations. Even though Artificial intelligence has massive prospect, it is nowhere near to take over our world and rule us.