How Netflix Uses Machine Learning (ML) and Algorithms to Power its Recommendation System

Fintelics
5 min readNov 29, 2021

How Netflix Uses Machine Learning (ML) and Algorithms to Power its Recommendation System

In today’s era, Netflix is known to be the go-to streaming platform for series and films. However, most individuals are unaware that the platform was introduced in the late 1990s with a subscription-based model, sending DVDs to customers’ homes in the US.

Netflix operates on a subscription-based model. Put simply, the more users the platform has, the higher its revenue. Moreover, the overall revenue can be seen as a function of three things:

  • The rate at which people join
  • The acquisition rate of new members
  • Cancellation rates

How Important is the Recommendation System of Netflix?

Netflix gains most of the stream time (80%) through the platform’s recommendation system, which is an incredible number. Besides, the platform considers that providing a great user experience will lead to a better retention rate, leading to savings on customer acquisition.

This is How the Recommendation System Works

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Fintelics
Fintelics

Written by Fintelics

Software consulting company that focuses on emerging technology such as AI, Blockchain, Cloud Computing, and Data Engineering, MERN Stack, and Fintech

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